Terms and Conditions

Liyanage Lapidary

Effective Date: [2026]

These Terms and Conditions govern the use of www.liyanagelapidary.com, all purchases made through the website, and any business conducted with Liyanage Lapidary through official communication channels.

By using this website or purchasing from us, you agree to be legally bound by these Terms and Conditions.

1. BUSINESS IDENTITY

Liyanage Lapidary is a Sri Lanka-based gemstone business operating in gemstone sourcing, gem cutting and polishing, faceting-related practice support, gemstone sales, and related services. We mainly serve B2B customers but also serve B2C buyers. We operate under Sri Lankan law and are associated with licensed gem dealing under the National Gem and Jewellery Authority framework.

2. PRODUCTS AND SERVICES

We may offer:

Natural gemstones

Faceted gemstones

Rough gemstones where applicable

Gem cutting and polishing services

Training-related or faceting-related services

Support for authorized gem laboratory certification

Physical in-store sales

Online sales and inquiries

All products and services are subject to availability, suitability, and internal business approval.

3. PRODUCT DESCRIPTIONS

We make every reasonable effort to describe products accurately. Product listings may include:

Carat weight

Dimensions

Origin

Treatment status

Shape and cut style

Clarity notes

Images and videos

Certification details where available

Because gemstones are natural materials:

Minor differences in appearance may occur

Lighting and screen settings may affect visual color

Inclusions and natural variation are part of gemstone identity

Product descriptions are provided in good faith but should not be interpreted as absolute guarantees beyond what is expressly stated

4. OWNERSHIP OF PRODUCTS

All products remain the property of Liyanage Lapidary until full payment has been received and accepted by us. We reserve the right to withhold shipment or cancel transactions if payment remains incomplete, unverified, or suspicious.

5. PRICING

All pricing is subject to change without notice. Prices displayed may be listed in USD or another stated currency. We reserve the right to:

Correct pricing errors

Correct currency conversion errors

Cancel orders where listing errors occurred

Refuse transactions if pricing was obviously incorrect due to technical, typographical, or system faults

Pricing does not automatically include:

Customs charges

Import taxes

Brokerage charges

Local duties

Local handling fees

These remain the buyer’s responsibility unless explicitly agreed otherwise in writing.

6. ORDER ACCEPTANCE

An order is not deemed accepted merely because it was placed through the website or because payment was attempted. Orders become final only when:

Payment is confirmed and accepted

Product availability is confirmed

Shipment arrangements are approved

No security, legal, or operational issue is identified

We reserve the right to reject or cancel orders for reasons including but not limited to:

Product unavailability

Pricing errors

Suspicious payment activity

Shipping restrictions

Legal or customs issues

Misuse or abusive behavior

7. PAYMENTS

Payments may be made through our website using secure supported payment gateways or via approved external methods when discussed directly with us.

Customers using alternative methods such as bank transfer, Wise, Western Union, cryptocurrency, and similar methods must contact us directly through official channels.

Payment-related risks arising from customer-selected external remittance providers remain the customer’s responsibility to the extent permitted by law.

8. SHIPPING AND RISK

Shipment may be arranged using EMS with insurance, FedEx with insurance, or other requested methods subject to agreement. Estimated delivery times are approximate only and are affected by country conditions, customs procedures, courier performance, and other external circumstances.

Risk of delay, customs review, regulatory hold, or local import difficulty is not under our control.

Customers are responsible for understanding the rules of their own country before ordering.

9. CUSTOMER COUNTRY LAWS

The customer is solely responsible for ensuring that the import, possession, use, resale, or treatment of products ordered from us is lawful in the customer’s country or destination jurisdiction.

We are not liable for:

Customs seizures

Delays caused by border controls

Import permit issues

Country restrictions

Local tax demands

Regulatory refusals

10. INTELLECTUAL PROPERTY

All original content on the website and our official channels, including photographs, videos, product descriptions, graphics, logos, branding, and educational content, belongs to Liyanage Lapidary unless otherwise stated. Unauthorized copying, reuse, scraping, reproduction, or distribution is prohibited.

11. TRAINING AND SERVICE DISCLAIMERS

Any faceting or training-related service provided by us is educational and practical in nature. Skill development depends on time, practice, natural ability, equipment handling, and material variation. No guarantee is made that a customer will achieve commercial-level proficiency within a fixed period.

Gem cutting outcomes depend on:

Rough material quality

Internal inclusions

Orientation

Treatment considerations

Customer requests

Practical machine handling

No guaranteed yield, design result, or valuation result is promised unless explicitly agreed in writing.

12. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Liyanage Lapidary shall not be liable for indirect, incidental, consequential, punitive, speculative, or business-related losses arising from:

Use of the website

Delayed shipments

Customs issues

Natural gemstone variation

Customer interpretation of gemstone quality

Market price movements

Use or resale of gemstones

Training outcomes

Third-party service failures

13. INDEMNITY

Customers agree to indemnify and hold harmless Liyanage Lapidary from claims, losses, or liabilities arising from misuse of our website, violation of these Terms, unlawful resale, unlawful importation, or false claims made against our company due to customer action or omission.

14. GOVERNING LAW

These Terms shall be governed by the laws applicable in Sri Lanka, unless otherwise required by mandatory consumer law.

15. CHANGES

We may revise these Terms at any time. Updated versions become effective upon posting on the website.