Liyanage Lapidary
Effective Date: [2026]
These Terms and Conditions govern the use of www.liyanagelapidary.com, all purchases made through the website, and any business conducted with Liyanage Lapidary through official communication channels.
By using this website or purchasing from us, you agree to be legally bound by these Terms and Conditions.
1. BUSINESS IDENTITY
Liyanage Lapidary is a Sri Lanka-based gemstone business operating in gemstone sourcing, gem cutting and polishing, faceting-related practice support, gemstone sales, and related services. We mainly serve B2B customers but also serve B2C buyers. We operate under Sri Lankan law and are associated with licensed gem dealing under the National Gem and Jewellery Authority framework.
2. PRODUCTS AND SERVICES
We may offer:
Natural gemstones
Faceted gemstones
Rough gemstones where applicable
Gem cutting and polishing services
Training-related or faceting-related services
Support for authorized gem laboratory certification
Physical in-store sales
Online sales and inquiries
All products and services are subject to availability, suitability, and internal business approval.
3. PRODUCT DESCRIPTIONS
We make every reasonable effort to describe products accurately. Product listings may include:
Carat weight
Dimensions
Origin
Treatment status
Shape and cut style
Clarity notes
Images and videos
Certification details where available
Because gemstones are natural materials:
Minor differences in appearance may occur
Lighting and screen settings may affect visual color
Inclusions and natural variation are part of gemstone identity
Product descriptions are provided in good faith but should not be interpreted as absolute guarantees beyond what is expressly stated
4. OWNERSHIP OF PRODUCTS
All products remain the property of Liyanage Lapidary until full payment has been received and accepted by us. We reserve the right to withhold shipment or cancel transactions if payment remains incomplete, unverified, or suspicious.
5. PRICING
All pricing is subject to change without notice. Prices displayed may be listed in USD or another stated currency. We reserve the right to:
Correct pricing errors
Correct currency conversion errors
Cancel orders where listing errors occurred
Refuse transactions if pricing was obviously incorrect due to technical, typographical, or system faults
Pricing does not automatically include:
Customs charges
Import taxes
Brokerage charges
Local duties
Local handling fees
These remain the buyer’s responsibility unless explicitly agreed otherwise in writing.
6. ORDER ACCEPTANCE
An order is not deemed accepted merely because it was placed through the website or because payment was attempted. Orders become final only when:
Payment is confirmed and accepted
Product availability is confirmed
Shipment arrangements are approved
No security, legal, or operational issue is identified
We reserve the right to reject or cancel orders for reasons including but not limited to:
Product unavailability
Pricing errors
Suspicious payment activity
Shipping restrictions
Legal or customs issues
Misuse or abusive behavior
7. PAYMENTS
Payments may be made through our website using secure supported payment gateways or via approved external methods when discussed directly with us.
Customers using alternative methods such as bank transfer, Wise, Western Union, cryptocurrency, and similar methods must contact us directly through official channels.
Payment-related risks arising from customer-selected external remittance providers remain the customer’s responsibility to the extent permitted by law.
8. SHIPPING AND RISK
Shipment may be arranged using EMS with insurance, FedEx with insurance, or other requested methods subject to agreement. Estimated delivery times are approximate only and are affected by country conditions, customs procedures, courier performance, and other external circumstances.
Risk of delay, customs review, regulatory hold, or local import difficulty is not under our control.
Customers are responsible for understanding the rules of their own country before ordering.
9. CUSTOMER COUNTRY LAWS
The customer is solely responsible for ensuring that the import, possession, use, resale, or treatment of products ordered from us is lawful in the customer’s country or destination jurisdiction.
We are not liable for:
Customs seizures
Delays caused by border controls
Import permit issues
Country restrictions
Local tax demands
Regulatory refusals
10. INTELLECTUAL PROPERTY
All original content on the website and our official channels, including photographs, videos, product descriptions, graphics, logos, branding, and educational content, belongs to Liyanage Lapidary unless otherwise stated. Unauthorized copying, reuse, scraping, reproduction, or distribution is prohibited.
11. TRAINING AND SERVICE DISCLAIMERS
Any faceting or training-related service provided by us is educational and practical in nature. Skill development depends on time, practice, natural ability, equipment handling, and material variation. No guarantee is made that a customer will achieve commercial-level proficiency within a fixed period.
Gem cutting outcomes depend on:
Rough material quality
Internal inclusions
Orientation
Treatment considerations
Customer requests
Practical machine handling
No guaranteed yield, design result, or valuation result is promised unless explicitly agreed in writing.
12. LIMITATION OF LIABILITY
To the maximum extent permitted by law, Liyanage Lapidary shall not be liable for indirect, incidental, consequential, punitive, speculative, or business-related losses arising from:
Use of the website
Delayed shipments
Customs issues
Natural gemstone variation
Customer interpretation of gemstone quality
Market price movements
Use or resale of gemstones
Training outcomes
Third-party service failures
13. INDEMNITY
Customers agree to indemnify and hold harmless Liyanage Lapidary from claims, losses, or liabilities arising from misuse of our website, violation of these Terms, unlawful resale, unlawful importation, or false claims made against our company due to customer action or omission.
14. GOVERNING LAW
These Terms shall be governed by the laws applicable in Sri Lanka, unless otherwise required by mandatory consumer law.
15. CHANGES
We may revise these Terms at any time. Updated versions become effective upon posting on the website.
