Liyanage Lapidary
Effective Date: [2026]
1. SHIPPING METHODS
We primarily offer shipping through:
EMS with insurance
FedEx with insurance
Other methods such as DHL or alternative courier routes may be arranged only upon discussion and approval.
2. ESTIMATED DELIVERY TIMES
General reference times may include:
EMS: approximately 7 to 21 days
FedEx: approximately 3 to 5 business days
These estimates are not guaranteed. Delivery times depend on:
Destination country
Customs processing
Airline and courier operations
Public holidays
Political, legal, weather, or transport disruptions
3. CUSTOMER-CHOSEN SHIPPING
Where the customer requests a particular route or courier, shipment can be discussed accordingly. We reserve the right to refuse unsafe, impractical, or unsupported shipping arrangements.
4. INSURANCE
Where insurance is included or requested, its scope depends on the shipping provider’s own insurance terms and any declared-value conditions. We do not guarantee that every type of courier claim will be approved by the carrier.
5. CUSTOMS, DUTIES, TAXES, AND LOCAL REGULATIONS
Customers are fully responsible for:
Import duties
Local taxes
VAT or GST
Brokerage fees
Permit requirements
Country-specific restrictions
We are not responsible for what the buyer’s country charges, delays, inspects, or restricts.
6. LOSS, DELAY, OR SEIZURE
While we aim to ship professionally and securely, we are not liable for losses caused by:
Customs seizure
Carrier delays
Border restrictions
Incorrect customer address submission
Failed import clearance
Country-specific compliance problems
7. DELIVERY ADDRESS ACCURACY
Customers are solely responsible for providing accurate delivery details. We are not liable for losses caused by incomplete, wrong, outdated, or misleading addresses provided by the customer.
8. SHIPPING OF HIGH-VALUE ITEMS
For certain items, we may require:
Additional verification
Manual payment review
Signature requirement
Extra documentation
Specific courier selection
9. FORCE MAJEURE
We are not responsible for shipping disruption caused by events beyond our reasonable control, including strikes, customs lockdowns, disasters, war, cyber incidents, sanctions, export restrictions, pandemics, or transport disruptions.